I no longer use my old account and I have forgotten my password. I have money on it and some apps I purchased. I have a new email account and every time I try to get my password changed it goes to my old email account.

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I no longer use my old account and I have forgotten my password. I have money on it and some apps I purchased. I have a new email account and every time I try to get my password changed it goes to my old email account.

I nolonger use my old email account and I have forgotten my password. I have some money on it and some apps I have purchased. I have a new emial account and every time I attempt to reset my passowrd the reply goes to my old account. What can I do to findout my old password?

iPad 2, iOS 5.1.1

Posted on Jun 29, 2012 1:22 PM

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Answer 1

lllaass

Level 10

210,411 points

Jun 29, 2012 1:37 PM in response to Daveddm

The change the password using the secret question/answers option. See:

http://support.apple.com/kb/HE36

Next would be to contact iTunes.

Apple - Support - iTunes - Contact Us

One you can log in you can change the email address.

How do I change my Apple ID Name or personal information?

You can change your Apple ID Name at My Apple ID. Select your country and language, enter your desired changes, then click the Continue button. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See H ow to change the name you use for your Apple ID if you'd like more information.

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