Wayne Stuart

Q: Hardware test 4VDC/1/40000003

Hello

 

I have a 2008 MacBook Pro.  The one with the ill fated nVidia 8600GT that's said to be desited to choke sooner or later.

 

Well I hadn't noticed any particular issues, so I thought I'd dodged the bullet.  That is until today.  I put a game on that I hadn't played for a while, and it was very jerky.  Even on lowest settings.  I don't recall it being this slow before.

 

So I ran the hardware test, and lo and behold, error code 4VDC/1/40000003: VideoController.

 

So I'm guessing its on borrowed time now then.  I don't know how much it costs to replace a logic board, but I'd guess it's not worth doing for a Macbook Pro of this vintage.  I know Apple were fixing them for free if it was less than 4 years old, but mine's just over 4 years ago.  So I'm stuffed, aren't I?  Which is really irritating because I've only just spent money having its superdrive replaced.  Not happy.

 

Any advise?

MacBook Pro, Mac OS X (10.6.8)

Posted on Jun 29, 2012 4:50 PM

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Q: Hardware test 4VDC/1/40000003

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  • by Kappy,

    Kappy Kappy Jun 29, 2012 4:52 PM in response to Wayne Stuart
    Level 10 (271,691 points)
    Desktops
    Jun 29, 2012 4:52 PM in response to Wayne Stuart

    Shutdown, take in for repair, do not continue to use.

  • by Shootist007,

    Shootist007 Shootist007 Jun 29, 2012 4:53 PM in response to Wayne Stuart
    Level 6 (16,660 points)
    Jun 29, 2012 4:53 PM in response to Wayne Stuart

    If you bought the system less then 4 years ago it is covered. If it was longer then 4 years ago you still may be able to get it fixed for free but you need to FIGHT for it (Multiple calls to Apple, escalate it to higher and higher techs/managers).

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 29, 2012 5:55 PM in response to Wayne Stuart
    Level 9 (61,250 points)
    Desktops
    Jun 29, 2012 5:55 PM in response to Wayne Stuart

    There is only one series of Macs that will be repaired under this program, and that is if they fail a specific test Apple runs at the genius bar.

     

    If the failure is a different failure, they will not cover it.

     

    MacBook Pro: Distorted video or no video issues

  • by Wayne Stuart,

    Wayne Stuart Wayne Stuart Jul 6, 2012 6:45 AM in response to Wayne Stuart
    Level 1 (0 points)
    Jul 6, 2012 6:45 AM in response to Wayne Stuart

    Quick update.

     

    Just spoken to Apple technical support.  As the extended warrenty for 8600 issues has expired, there's no consession.  And my problem doesn't exactly fit the criterior mentioned on the relavant support page anyway, so I'm out of options, case closed.  Basically his suggestion is I should just buy a new one.  I guess Apple considers 4 years as a reasonable life expentancy for a £1500 laptop. <sigh>

     

    Thanks for the suggestions anyway guys.

  • by Shootist007,

    Shootist007 Shootist007 Jul 6, 2012 7:21 AM in response to Wayne Stuart
    Level 6 (16,660 points)
    Jul 6, 2012 7:21 AM in response to Wayne Stuart

    If you read through these forums you will find may that have had problems with late 2007/early 2008 MBPs. All problems, in one way or another, stem from the bad Nvidia graphic chip (even if Apple refuses to acknowledge it). Some have had their out of extended warranty, the 4 year plan, notebooks fixed free of charge. Others both inside and outside the 4 year time period have been told to Go Pound Sand (If you know what I mean).

     

    It all seem to be up to the user. Those that got it fixed outside the time period PUSHED & PUSHED until Apple gave in. Another took them to court and won. This post may be deleted because I mentioned the court case.

     

    So it is up to you to Push and Push and Push. Or simply stop supporting Apple with your dollars. In other words buy soomething else, anything other then Apple.

  • by alemos2611,

    alemos2611 alemos2611 Jul 14, 2012 4:17 PM in response to Shootist007
    Level 1 (0 points)
    Jul 14, 2012 4:17 PM in response to Shootist007

    I have a case opened regarding a MBP 2008, NVidia error as stated by others. I have opened a ticket to Apple and they also claim that even AHT shows a VideoAdapter Hardware error, they say that the recall is for the NVidia "specific test"that theu do. I particularly will try to show to them that there is no point delaying the replacement of the failing components, bacause this is the right thing to do when you are a big company and you expect to have better (and pricy) hardware with a theoretical better lifetime. I have older (and newer MBP) and this one failed. Not sure if this the start of a sequence of frustrations on Apple HW. I hope the Apple Support team keep an eye on this and all other complains and just fix the customer request. nVdia may be good but they should simple put the dolars aside and think on the product image and fix all and every computer that shows defective under "close" relatonship to the problem. I do not believe they can starte that half of the chip failed bacause of manufacturing and the orther half due to regular use. This is insane and we (the customers) paid a LOT for high quality devices, which is not the case. I just hope that the Company IMAGE is also worth preserving.

     

    <Email Edited By Host>

  • by Shootist007,

    Shootist007 Shootist007 Jul 14, 2012 2:10 PM in response to alemos2611
    Level 6 (16,660 points)
    Jul 14, 2012 2:10 PM in response to alemos2611

    Yeah good luck with that. Apple really doesn't care. They already have your money.

     

    You should delete that contact info. Apple, the company, doesn't come here. And if they did they would not contact you through this forum.

     

    It is a User to User forum.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 14, 2012 4:10 PM in response to alemos2611
    Level 9 (61,250 points)
    Desktops
    Jul 14, 2012 4:10 PM in response to alemos2611

    Apple makes no promise of reading items posted here, and NEVER responds here. If you want a response from Apple, Inc., you will need to contact Customer Service or your local Apple Store.