Error connecting to login server / "logging in" message displays, but I can't log in
ON ANDROID, I SEE THE "LOGGIN IN" MESSAGE, BUT I'M NOT ABLE TO LOG IN AND DON'T RECEIVE ANY ERROR MESSAGE
ON MY APPLE DEVICE, I SEE THE ERROR: "SORRY, WE COULDN'T CONNECT TO OUR LOGIN SERVER. PLEASE CONFIRM YOU HAVE AN INTERNET CONNECTION AND TRY AGAIN IN A MOMENT ."
If you receive this error when trying to create an account or sign in to your account, and you believe your internet connection is stable, we suggest that you try to reset your WiFi router, as this may resolve the issue.
Alternately, if your device is enabled with service through a carrier (ie 3G or EDGE), we'd suggest disabling WiFi and attempting to connect using your service provider's connection.
If that doesn't help, please open the Settings app on your phone, then tap General > Date & Time and be sure Set Automatically is turned ON. Finally, if you're still having trouble, please follow these troubleshooting tips.
If the troubleshooting tips don't help, please email us with the following information:
Are you able to access this webpage from your mobile device's browser: https://instagram.com/accounts/edit/
Visit this website on the mobile device
Hope that helped:-) ( got it off the instagram website )
you're using to access Instagram and let us know your IP address : http://www.whatismyip.com/
