TS2662: Desktop computers: Troubleshooting wireless keyboard and mouse issues in Mac OS X v10.5

Learn about Desktop computers: Troubleshooting wireless keyboard and mouse issues in Mac OS X v10.5
NickiB8

Q: Troubleshooting wireless keyboard for iMac

I cleaned my wireless keyboard without turning the computer off.  Now, the bottom row keys do not work. Did i accidentally turn something on? Troubleshooting suggestions?

iMac, Wireless keyboard

Posted on Jun 30, 2012 6:29 AM

Close

Q: Troubleshooting wireless keyboard for iMac

  • All replies
  • Helpful answers

  • by rkaufmann87,Helpful

    rkaufmann87 rkaufmann87 Jun 30, 2012 8:19 AM in response to NickiB8
    Level 9 (58,956 points)
    Photos for Mac
    Jun 30, 2012 8:19 AM in response to NickiB8

    Exactly what did you use to clean the keys and did you check to see if they're stuck. If you got ANYTHING inside the membrane then there is a pretty good chance you ruined the keyboard. However if you did get some liquid of some type in there you might get very lucky and it will dry out, first immediately remove the batteries and put the keyboad inside a plastic bag with some rice for about 1 week.

     

    If you did not use a liquid then try doing both a iMac SMC and PRAM reset. You will find instructions by clicking the link.