3 Replies Latest reply: Jun 30, 2012 1:17 PM by Menneisyys
Brother10000 Level 1 Level 1 (0 points)

I backed up my iPad, music, books, videos etc. so I could install the new OS, after which my stuff disappeared ! Anyone know how I can get my purchased stuff back ?

 

Thanks


iPad 2, iOS 5.1.1
  • 1. Re: My videos have disappeared
    Menneisyys Level 4 Level 4 (1,300 points)

    You can always re-download your purchased movies from iTunes Store, particularly if you're in the US iTunes Store. (My Finnish one doesn't have a Purchased section; the US one does.)

  • 2. Re: My videos have disappeared
    Brother10000 Level 1 Level 1 (0 points)

    Hi, thanks for the reply but when I go to my account on iTunes it does have a purchased option, but this is empty. Why doesn't iTunes remember what I have purchased ? If I search for the same movies I bought before whilst logged in it only gives me the option to purchase again. Not good. Thanks for the suggestion anyway,

  • 3. Re: My videos have disappeared
    Menneisyys Level 4 Level 4 (1,300 points)

    1. Are you sure you're logged in the same account as your purchase one?

     

    2. If you do, this MIGHT be a problem also plaguing the AppStore: sometimes it just doesn't list the apps I've purchased under the "Purchased" tab. (Of course, when I re-purchase them, it lets me download it again for free.) This very frequently happens on my both (Finnish and US) accounts.

     

    Hopefully Apple fixes these really annoying problems some day.