3 Replies Latest reply: Jun 30, 2012 10:05 AM by modular747
Patricia Dresner Level 1 Level 1 (0 points)

the iphone 4s is disabled - it says "connect to itunes".  When I connect to itunes, I get the message "itunes could not connect to the iphone because it is locked with a passcode.  You must enter your passcode on the iphone before it can be used with itunes"....the phone is disabled because the wrong passcode was typed in too many times and when I try to go to itunes, it won't connect the phone because the phone is locked, so how do I unlock the phone since it's disabled???

iPhone 4S, Windows XP