Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Retina Macbook Pro - USB 3.0 not working properly?

Hello,


It seems that there is some problems with USB 3 hard drives. I have a NewerTechnology Voyager Q. The drive mounts to the rMBP, but I recieve lots of errors when trying to access the content on it. Just wanted to report this issue.

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jun 30, 2012 8:27 PM

Reply
Question marked as Best reply

Posted on Jun 30, 2012 8:33 PM

There seems to be an issue with all MBP-R's and some USB 3 drives - either the drive isn't recognized at all, the drive is recognized but copies files at USB 2 speeds, or the drives will simply not read/write properly - the latter seems to be your case.


It seems to be an Apple problem with the USB 3 ports which will likely be fixed by a firmware/software update. If I were you, I'd certainly file a bug report with Apple. I would also call vendors such as LaCie and OWC to see if they have USB 3 drives that are actually working with the MBP-R.


Sorry I couldn't be of more help - your problem is one that has many threads going...


Clinton

48 replies
Question marked as Best reply

Jun 30, 2012 8:33 PM in response to JoshRoedaMacUser

There seems to be an issue with all MBP-R's and some USB 3 drives - either the drive isn't recognized at all, the drive is recognized but copies files at USB 2 speeds, or the drives will simply not read/write properly - the latter seems to be your case.


It seems to be an Apple problem with the USB 3 ports which will likely be fixed by a firmware/software update. If I were you, I'd certainly file a bug report with Apple. I would also call vendors such as LaCie and OWC to see if they have USB 3 drives that are actually working with the MBP-R.


Sorry I couldn't be of more help - your problem is one that has many threads going...


Clinton

Jul 14, 2012 1:13 AM in response to angusfan

See this Apple tech note regarding USB 3.0 - http://support.apple.com/kb/HT5172#12.


I also read, just recently (like tonight) posts that indicated that there is a update for users of 2012 machines that helps the problem (try Software Update in System Preferences) and that a user running a developer version of Mountain Lion had the problem 'solved' with the ML upgrade. So if one doesn't work, you may have to wait a couple of weeks for a fix - ML should be coming soon.


Clinton

Jul 14, 2012 4:17 PM in response to clintonfrombirmingham

Yes there does seem to be a problem that is occuring a lot, and in fact is one thing keeping from upgrading at the moment. But to be fair, I don't think you can say it's a problem with all MBP Retina's. Or am I wrong? But according to your link above, it does look like Apple is aware of problems in many situations at this point. It all makes me think that the MBP Retina is ahead of the general industry and things need to catch up to it.

Sep 1, 2012 2:33 PM in response to STUPENDOUS!!!

Thank you!


I loaded up VMWare Fusion and booted into my virtual machine of Windows XP (32-bit) and ran this firmware upgrader.


I had to manually install (from compmgmt.msc, the device manager) the drivers for the "Upgrade Device" bridge that the device gets put into after the upgrade has started, but the upgrade finished successfully and my hard drives are now working just fine on USB 3.0!

Retina Macbook Pro - USB 3.0 not working properly?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.