My podcast artwork isn't appearing on iTunes

Your artwork should be 1400 x 1400 but I don't think iTunes actually rejects smaller artwork.

The 'itunes:image' tag in the top section of the feed carries the image which appears in the iTunes Store. The images which appear when subscribing and selecting an episode have to be actually embedded in the image file. There is no point in having 'itunes:image' tags within the episode entries.

It's not possible to comment further unless you would like to publish the URLs of both your feed and the Store page - this latter can be found by control-clicking on the podcast image (or where it should be) - and choosing 'Copy link'. Please include the http:// in both cases to make the links clickable.

The feed in use is actually http://feeds.feedburner.com/PicturehousePodcast which is presumably based on the feed you linked to.

There is an image correctly referenced in the feed and present on the server, so there's nothing you've done wrong. The Store does do these odd things sometimes, and it may just be a question of waiting. However I would recommend you create a 1400 x 1400 version of the image and substitute that: give it a new filename or the Store will have no way of knowing it's changed. It will take at least a week for it to appear.

The image appears when subscribing and having downloaded the latest episode.

I'd give it a few days to see if that corrects the issue.

If not, you can try emailing the podcast team with your 1400 x1400 podcast image and podcast URL, might have luck with them updating the image for you.'

Let us know if that works or not.

piras wrote:

If not, you can try emailing the podcast team with your 1400 x1400 podcast image

You mean as an attachment (which I doubt would be welcomed) or just the URL? In any case the the new image needs to be in the feed before anything else can be done, and then it's a matter of getting the Store to update from the feed and cache the new image (this is likely to take some days even when things are working properly).

Asking the Store Support staff to get the feed updated might help, but they are just as likely to send a form response explaining how to add an image (which everybody knows).

If the image is correctly referenced (but the store doesn't pick it up which seems to be happening quite a bit), my understanding is that you can insert your intended cover art into the body of an email along with your iTunes Store URL and you may have a chance of having your cover art updated.

Fair enough if you think that will do any good - have Apple actually issued any instructions to do this? - it would be useful to know (given the very variable quality of Support's responses).