when I click on the prefpane i get "Could not load Print & Scan preference pane."
I have already tried to delete the files in my libary.
any help would be great!
MacBook Pro, Mac OS X (10.7.4)
Delete what files in your library?
The first thing to do is see if the problem is isolated to your user account. To test that you need to run two tests.
1. Go to
> System Preferences > Users & Groups
and add a new account. When you're done setting it up, log out of your current account and log into the new one and test for the problem.
Do you see the problem in the new account?
2. Now start up in safe mode by pressing the power button and hitting 'restart'.
After the screen goes blank, hold down the shift key until you see the Apple logo and a progress bar underneath it. You can let the shift key go now.
When the progress bar completes and you see the log in window, log in to your usual account (the one with the problem) and test.
Do you see the problem in your usual account in safe mode?
Report back here with the result of these two tests.
OK I created a new user and still had the same problem. I then tried to boot up in safe mode no luck, i tried 4 time with both shift keys.
Do you mean you had no luck booting into safe mode?
The trick is to make sure you hit the shift key (just one) early enough. If you're having trouble, power down the computer totally till its off for sure.
Then hit the power button and immediately hold down the shift key and keep it held down until you see the Apple Logo and progress bar. When you get the login screen you'll see 'safe mode' in red in the top right corner of the screen.
Correct no such luck, I have tried alot, Its a 2011 macbook pro. I just replaced the hardrive, with a 500gb SSD that maybe boots up to fast? i can get in to recovery...
OK, i had to terminal into safe mode. once in safe mode, i still had the same issue of Could not load Print & Scan preference pane. whats the next step? Thanks for the help so far!
You had to 'terminal into safe mode'?? - I'm hoping you mean you set the boot-args to safe mode in Terminal, right?
If you had the same issue in safe mode, in a new user account and your own user account the next step is to reinstall Lion from the Recovery disk.
Backup your data first. This is just a precaution. Reinstalling Lion should not affect anything in your user accounts, but better safe than sorry.
Undo that terminal command so the mac boots normally. Then restart holding down the 'option' key. Choose the Recovery HD. Choose 'Reinstall OS X Lion'.
Relax and have a bite to eat till its done.
EDIT: Whoa - hold that thought - you were doing all these tests with ALL peripherals (like your printer and scanner ) disconnected right? If not, disconnect all peripherals and try again first!
Message was edited by: softwater
Reinstall is overkill. (This isn't MS Windows, right?)
From:
https://discussions.apple.com/thread/3206277
If symptom persists or Disk Utility is crashing, consider this fix:
Copy "PlatformHardwareManagement.framework" from another (working) machine and place it in the same directory on your own upgraded machine. (File also available on Snow Leopard OS 10.6 Macs.
OR
Use the program "Pacifist" to open the Mac OS X Snow Leopard Install DVD (10.6)
Manually pull out the PlatformHardwareManagement.framework and replace the copy on the hard disk.
Well yes I guess it's a lot like MS.
I ended up having to do a fresh install to fix the problem.
I tried disconnecting everything, no luck.
Reinstalling over what was already there no luck
Reinstalling from Time machine, yup no luck.
I saw other replies where clean install didn't help but the Directory Utility did.
But no joy for you there either? Removing Guest1,2,3,etc accounts helped most folk.
How about the "PlatformHardwareManagement.framework" swap? Only saw that one other place and you don't seem to have much to lose.
Keep getting error "Could not load Print & Scan preference pane."
