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Lopezie

Q: how do i check my answers for security questions?

I seem to have forgotten my answers to my security questions and i don't know how to view the answers.

itunes account

Posted on Jul 1, 2012 2:48 PM

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Q: how do i check my answers for security questions?

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  • by Emily.Barry,

    Emily.Barry Emily.Barry Sep 20, 2012 7:39 AM in response to Lopezie
    Level 1 (0 points)
    Sep 20, 2012 7:39 AM in response to Lopezie

    How do u reset your apple security questions? I've been trying for days and nobody seems to know what to do.

  • by Nothanks18,

    Nothanks18 Nothanks18 Sep 21, 2012 5:42 PM in response to Emily.Barry
    Level 1 (0 points)
    Sep 21, 2012 5:42 PM in response to Emily.Barry

    I've had an open support ticket on it for two months and they don't have a clue

  • by devinfromcharlotte,

    devinfromcharlotte devinfromcharlotte Sep 22, 2012 4:04 PM in response to Lopezie
    Level 1 (0 points)
    Sep 22, 2012 4:04 PM in response to Lopezie

    You can contact the Account Security team by following these steps:

    Please navigate to:

    https://expresslane.apple.com/

    Choose:

    iTunes > iTunes Store

    Then for Topic choose

    Account Management > Lost or Forgotten Apple ID password (any concerns regarding security questions also fall under this category)

    Choose Continue

    You will be given the options to Talk to Apple Support Now or Call Apple Support Later, please choose the option that works best for you. If the hold time is long, you might only have the option to talk with them later.

     

    If outside the US or Canada, and your country has Apple Phone Support, you must call and ask for The Account Security Team. They will then ask some security questions. If resetting your Security Questions, you must have a Credit Card on file so they can reset your Password First, then they can help reset your security questions.  You should be able to add a credit card via iTunes or appleid.apple.com> Billing. <-- Very important, or they can nto assist you!!!


  • by ThePieGuy,

    ThePieGuy ThePieGuy Dec 8, 2012 7:46 AM in response to Winston Churchill
    Level 1 (0 points)
    Dec 8, 2012 7:46 AM in response to Winston Churchill

    we cant ******* change our **** answers because we need to type our security questions to begin with. WE are all HERE because we dont know our security questions. you sent us to the same place where we ncat get anything done. we go to appleid.apple.com and click pawwsord and security but that is the **** problem we need to enter our security aswers but WE DONT KNOW THEM *** DO WE DO

  • by Suanrong,

    Suanrong Suanrong Jan 8, 2013 5:02 PM in response to ThePieGuy
    Level 1 (0 points)
    Jan 8, 2013 5:02 PM in response to ThePieGuy

    i am also so frustrated.i don't know the answers.but apple push me to answer it.***...... I CAN'T PURCHASE ANY SONG FOR 6 MONTHS AND DID'T GET ANY HELP FROM APPLE.COM.

  • by munem,

    munem munem Feb 2, 2013 10:20 AM in response to Lopezie
    Level 1 (0 points)
    Feb 2, 2013 10:20 AM in response to Lopezie

    help me security question i cant remember please help me

  • by itunestroubling,

    itunestroubling itunestroubling Mar 1, 2014 8:45 PM in response to Fofer
    Level 1 (0 points)
    Mar 1, 2014 8:45 PM in response to Fofer

    that doesn't appear for me

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