zempsky

Q: my ipod won't turn on

I did not drop it or get it wet, I was running on the tredmill and it made a noise and turned off. It won't turn back on. When I plug it into my computer the computer does not recognize it and it does not appear under devices. How do I fix this?

iPod nano (6th generation), Mac OS X (10.6.8)

Posted on Jul 1, 2012 4:19 PM

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Q: my ipod won't turn on

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  • by planb77,

    planb77 planb77 Jul 2, 2012 11:30 AM in response to zempsky
    Level 7 (32,341 points)
    Jul 2, 2012 11:30 AM in response to zempsky

    From this Apple support document: iPod nano (6th generation): Hardware troubleshooting

    Will not turn on or screen remains dark

    • Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    • If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
    • If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    • If the screen remains dark and will not turn on, then your iPod may need service.

     

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