Itunes work but no Mass Storage Devices

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Level 1

8 points

Itunes work but no Mass Storage Devices

I had all kind of problems with iTunes 10.2 and now have 10.3 installed and works fine. I just discovered that my "Mass Storage" device is no longer in Device Manager. My Card Reader included drives G,H & I all of which no longer appear in "My Computer" I really do not wish to update iTunes or iPhone as I have old 3G and I stopped all updates. I would like to get mass storage devices back so I can read SD Card from Camera. iTunes 10.3.1 and ios at 4.2.1 on older 3G. I do have a USB connection which still works as drive J.

AMD 5000 Desktop homebuilt-OTHER, Windows Vista, SP2, w/Updates, iPhone 3G,Ver 4.2.1

Posted on Jul 1, 2012 7:19 PM

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Answer 1

ra1larsen Author

Level 1

8 points

Jul 24, 2012 4:09 PM in response to ra1larsen

three dozen views and not a one has an idea how or if I can get those drives back? Are we not here to help one another? I have been battling with itunes since the 3G phone was bought many years ago and Apple has always seem to be of little help, so sad. I guess I'll just figure out another way to transfer SD info to computer.

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Answer 2

turingtest2

Level 10

278,263 points

Jul 24, 2012 5:08 PM in response to ra1larsen

I don't think the problem has anything to do with iTunes. Update or remove & reinstall the drivers for your card reader. Or use the diskmgmt.msc console to inspect and adjust the drive letters associated with the device.

tt2

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Answer 3

ra1larsen Author

Level 1

8 points

Jul 24, 2012 8:07 PM in response to turingtest2

Thanks for help but, drives do not show in diskmgmt.msc any longer. Vista had correct drivers for Cards on reader it is combo with older floppy disk drive they were all found when Windows installed. They were there and worked fine until problem with iTunes 10.2 update. I got iTunes to work just fine a while back but now card reader drives (G&H) are gone. I just do not want to mess up iTunes working with iPhone by messing again with these drives. I am afraid if not done right everything will need another update (futile with an old 3G that works fine) and I cannot once again use iTunes with iPhone. I have lost use of iTunes way too many times for too long starting just months after I got phone due to iTunes updates. Apple is no longer supporting the 3G and an Updates to IOS and or iTunes could turn iPhoe into a brick or lose backup and all iPod features at minimum. I want to get images off SD card before I fill it up. I know it says to unplug all US items and reinstall just not sure how well it will work and I do have quite a few USB ports to clear. Sorry, if no one feels this is iTunes/iPhone issue.

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