HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC
dspedersen
Level 1 (0 points)

Q: Can't restore my digital DVD copies from iTunes or from DVD

I downloaded the digital copy DVDs to my computer.  About a year later the hard drive crashed and I lost all my data. 

 

After replacing the hard drive, I was able to re-download all the iTunes purchases except I could not restore my digital DVD copies from iTunes.  When I try to copy again from the DVD, it reads "this code has already been used.  codes can only be used once."  Even though I am logged in with my Apple ID, which should be linked to the code that was used and I am on an authorized computer.

 

It seems I should be able to restore the digital copies to my computer even though they are single-use codes...

iPod touch (4th generation), Windows Vista

Posted on Jul 1, 2012 8:06 PM

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dspedersen

Q: Can't restore my digital DVD copies from iTunes or from DVD

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  • by Chris CA,

    Chris CA Chris CA Jul 2, 2012 6:33 AM in response to dspedersen
    Level 9 (79,692 points)
    iTunes
    Jul 2, 2012 6:33 AM in response to dspedersen

    dspedersen wrote:

     

    It seems I should be able to restore the digital copies to my computer even though they are single-use codes...

    You are not attempting to restore a digital copy. You are attempting to redownload the digital copy.

    Did you make a backup of this file along with the backup of all other important files on your computer?