HT204618: Set up and use Back to My Mac
Learn about Set up and use Back to My Mac
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Helpful answers
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Jul 2, 2012 6:22 PM in response to abogdanby viperduude,Same here. MacBook Pro 17" 10.7.4 and MacBook Air 10.7.4. Neither can access Back to My Mac even though both were accessing it fine a few days ago.
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Jul 2, 2012 6:52 PM in response to abogdanby jsanchelima,Same with me. My MacBook Pro gives me that server is not responding. I have re-started everal times to no avail.
HELP
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Jul 2, 2012 7:22 PM in response to abogdanby pnush,Same here, and the iCloud status page is reporting all services working...???
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Jul 2, 2012 8:13 PM in response to abogdanby Bordersct413,This is why I really hates to be an Apple user. When you get used to one product, they then change to a newer one. You not only have to upgrade your existing product, but also you have to suffer from many other headaches coming with the new product. SOmetimes I wonder whether this is how Apple makes its money.
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Jul 2, 2012 8:25 PM in response to viperduudeby viperduude,Here's someting crazy. While at the office and unable to connect to Back to My Mac, I noticed my home computer showing up under Shared. I shared its screen (successfully), opened System Preferences, and saw the error message we are all seeing.
It seems to be a logon issue. When I got home and tried connecting from my home computer I again got the message that the server is not responding. It seems once you log off from Back to My Mac (or put your computer to sleep), you then have the problem of not being able to connect.
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Jul 3, 2012 2:05 AM in response to abogdanby Bladdernose,I was having the same problem but found a solution that worked for me.
1. From the iCloud System Preferences pane, uncheck the Back to My Mac checkbox to turn it off.
2. Open the Keychain Access app (in Applications/Utilities).
3. Click the "System" keychain (You'll see keychains near the upper left of the app window).
4. Make sure "All Items" is selected in the "Category" box below.
5. In the results showing to the right, look for any key whose "Kind" is "Back to My Mac key."
6. Delete the key(s), authenticating with your password to do so.
7. Back in the iCloud System Preferences pane, re-check the Back to My Mac box.
At this point, Back to My Mac started and the "server not responding" message did not appear.
I'd tried unchecking and re-checking several times before to no avail. I hope it works for everyone.
Maybe the keys we had were tied to MobileMe and became invalid when MobileMe shut down?
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Jul 3, 2012 2:11 AM in response to Bladdernoseby Nico Rohrbach,This tipp solved the problem for me too.
Thank you, Bladdernose
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Jul 3, 2012 5:38 AM in response to Bladdernoseby Bordersct413,Thanks a lot,Bladdernose.
Your instructions worked!!!
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Jul 3, 2012 8:39 AM in response to abogdanby WillyT4969,The suggestion by Bladdernose worked. Thanks.
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Jul 3, 2012 12:44 PM in response to Bladdernoseby pnush,That solved my problem; thanks Bladdernose!
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Jul 4, 2012 10:25 AM in response to Bladdernoseby Dan Hausman,Not sure how you figured that one out, but it worked for me too on 2 of my machines. thank you!
Dan