Macbook Migration Issues - Multiple Accounts and Applications Not Opening

Question

Level 1

0 points

Macbook Migration Issues - Multiple Accounts and Applications Not Opening

Hello,

I used Migration Assistant via Ethernet cable to Migrate from a MacBook to a MacBook Pro and have encountered a few issues which are outlined in parts below. I followed the setup and migration steps from starting up me new computer for the first time

Firstly my notebooks:-

Old Computer - MacBook5,1, (2008 Aluminium case) running Mac OSX 10.6.8 (Snow Lepard)

New Computer -MacBook Pro ( mid 1012) running Mac OSX 10.6.8 (Lion)

Issues:-

1. User Acounts:

I now have 2 accounts on my new MacBook Pro. (I only want one). Some application were transferred to the first account, and the second account all files and applications were transferred. How do i get to have just one account, the one from my old computer?

2. Applications:

Office for Mac 2008, These are present in my new MacBook Pro under the 2nd account along with all my document files. Yet when i try to open a File or one of the Office apllication such as Entourage, Word or Excel, Microsoft Setup Assistant launches. It asks to if I want complete a survey, the next step is "Getting Started" and it asks to "register" or just click Finish. Clicking Finish simply closes the Setup assistant. Clicking Register takes me to the Office Mac website where is says " Registration no Longer required" Either way i can not open any of these programes.

Other programes such as photoshop ask me to install Java Runtime, others require me to re regisiter with product key i no longer have, and some begin to open and close in a fraction of a second.

What Steps do i need to take to make this work smoothly?

Thanks in Advance.

MacBook Pro, Mac OS X (10.7.4)

Posted on Jul 2, 2012 3:16 AM

Reply

Answer 1

Shootist007

Level 6

16,703 points

Jul 2, 2012 5:04 AM in response to Pathway88

You asre not alone. Simply MA does not work as expected.

Look to the right, "More Like This" area, for possible solutions.

Reply

Answer 2

BB623

Level 4

1,209 points

Jul 2, 2012 6:10 AM in response to Pathway88

When I went to the 2012 MBP this is what I did for multiple accounts. I tried Migration, several errors. so I:

1. I installed from scratch. Creating my user names, ie user 1 and user 2.

2. After install was complete I ran updates since there are already updates to the 2012 machine.

3. I used time machine to move my work files, music etc over to each user.

4. I then installed the programs again.

I know this is a long process but I have not had any issues. For Office 2008 I would recommend going to 2010. I have no issues with it doing the above steps. MS really doesn't support 2008 with Lion so that is one of the bigger issues. Try MS knowledge base for other people who have issues with Office 2008..

Reply