HT203165: iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

Learn about iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
asma1
Level 1 (0 points)

Q: help

my ipod shuffel can not be sync & restore

please help me

iPod shuffle, Windows XP

Posted on Jul 2, 2012 10:22 AM

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asma1

Q: help

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 2, 2012 1:39 PM in response to asma1
    Level 8 (39,969 points)
    Mac OS X
    Jul 2, 2012 1:39 PM in response to asma1

    Did this work before, and is not working now for some reason?  Or is this the first time you are connecting this shuffle to this computer?

     

    If you have not already, shut down (power off) your computer.  Use this procedure to reset the shuffle

     

    http://support.apple.com/kb/HT1655

     

    Disconnect all USB devices from computer (including USB hub).  Connect only standard keyboard and mouse, if it's a desktop computer.  Start up computer.  Run iTunes.  Connect shuffle.