6 Replies Latest reply: Jul 2, 2012 2:07 PM by Jacob Ristau
Jacob Ristau Level 1 (0 points)

I just purchased a new MacPro to upgrade an old MacPro from 2004.


I had Adobe CS3 on my old machine, which I migrated over to my new MacPro.


I went to the Application > Utilities > Add or Remove Adobe Creative Suite 3 Design Premium

to initiate the removal of the software prior to installing Adobe CS6.


Upon opening this application I get a dialog pane that says:

Setup wants to make changes. Type your password to allow this.


The pane disappears, then reappears a fraction of a second later, then loops indefinitely like this. I’ve punched in my password up to 25 times, and it still keeps looping back.


Hoping this was isolated to some fluke of the migration I tried to install CS6 anyway without removing CS3. However, after opening the installation app, then keying in the serial number, I get the same dialog pane with the exact same message.


What can I do to resolve this?


I’m loved in as myself/Administrator, and the dialog reacts differently if I type a different password, so I know it recognizes my password as correct, it just keeps asking for it ad infinitum.

Mac Pro (Mid 2012), Mac OS X (10.7.4), Adobe Products