5 Replies Latest reply: Jul 6, 2012 8:12 PM by markwmsn
fhannaf Level 1 Level 1 (0 points)

I'm running 10.6.8 so I'm not icloud native. I had mobile.me and had 3 mailboxes set up. When i migrated to icloud it only kept my primary and I lost the other two and cannot for the life of me i can't figure out how to get them back. Any ideas?

  • markwmsn Level 5 Level 5 (4,705 points)

    How do you mean "3 mailboxes"?

     

    Three mailboxes on one address (the Inbox and two other folders)? Migration should have moved all mailboxes.

     

    Three separate accounts (each with its own Inbox), perhaps as part of a MobileMe Family account? Each would have to be migrated separately.

     

    Three incoming addresses (a main address with two mail aliases)? The aliases should have been migrated with the main address, but there are reports of some being left behind.

  • fhannaf Level 1 Level 1 (0 points)

    unfortunatly it was the mobile me family which I thought would migrate all when I started icloud. Now that the window has closed what can I do to get the mailbox back. Upgrade to lion is a possibility but can I than get the other two mail accounts back?

  • markwmsn Level 5 Level 5 (4,705 points)

    Unfortunately, you did need to migrate each portion of a family pack separately.

     

    You should still be able to migrate the other two. Visit me.com/move and see if it offers you the chance to move an account to iCloud. I don't have any remaining family accounts to test it, but the residual MobileMe help system says migration should still work for a while.

  • fhannaf Level 1 Level 1 (0 points)

    Nope it's closed, my bad. If I upgrade to Lion will it offer to open a new mail account and I will just use the same settings? I read in one of the post that with the icloud native lion you can open a new account right from mail. True? I need to do something as my female partner is not very happy with me.

  • markwmsn Level 5 Level 5 (4,705 points)

    If you upgrade to Lion and create a new user account for your female partner, she should be able to use that to create a new iCloud account for herself. She might even be able to move the old MobileMe account if you move quickly enough.

     

    Note that when you get to me.com/move there will a sentence below the "closed" sign indicating what you are still permitted to do. In some instances, that includes "move your account to iCloud" in addition to downloading files and photos. I see that phrase when I access it from my Lion system, even though I have moved all my MobileMe accounts to iCloud.