1 Reply Latest reply: Jul 2, 2012 11:23 PM by Kenichi Watanabe
jimtaylor005 Level 1 Level 1

I have a 2nd generation ipod shuffle(2GB) and using windows 7 in the pc, every time i connect my ipod i have to restore it and sync, still there always be a problem showing this device can't be readable or writable and i can't sync it every time.


iPod shuffle, Windows 7
  • Kenichi Watanabe Level 8 Level 8
    expertise.macosx
    Mac OS X

    Did this work properly before?  Or has it always had this problem since trying to use it with this computer?

     

    As a test, try shutting down (powering off) your computer.  Disconnect ALL of your USB devices, including hub, except for standard keyboard and mouse (if it's not a laptop).  Use this procedure to reset the shuffle

     

    http://support.apple.com/kb/HT1655

     

    Start up computer.  Run iTunes.  Connect shuffle to a direct USB port on the computer.  Do a Restore and sync if necessary, then see if there is improvement the next time you connect it.