lorim65
Level 1 (0 points)

Q: used ipod touch

I bought an ipod touch on ebay..the seller said it was restored back to factory but when my son tries to set up an icloud account it replies saying there is a server error...why? what am i doing wrong?

iPod touch

Posted on Jul 3, 2012 8:39 AM

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lorim65

Q: used ipod touch

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  • by lllaass,

    lllaass lllaass Jul 3, 2012 8:41 AM in response to lorim65
    Level 10 (190,813 points)
    Apple Watch
    Jul 3, 2012 8:41 AM in response to lorim65

    What is the exact wording of the error message?

    Also see:

    iCloud: Account troubleshooting

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Jul 3, 2012 8:43 AM in response to lorim65
    Level 8 (44,007 points)
    iPhone
    Jul 3, 2012 8:43 AM in response to lorim65

    That is the risk of buying a gray market iPod. In case it was not properly wiped, go to Settings > General > Reset > Erase All Content and Settings. Then connect to iTunes to set it up and select Set Up as New iPod. You do not need to connect to iTunes if the device is running iOS 5 or later, and you can just set it up right on the iPod. To check the version go to Settings > General > About > Version.

     

  • by cliftonfromrichmond,

    cliftonfromrichmond cliftonfromrichmond Jul 3, 2012 8:49 AM in response to lorim65
    Level 3 (792 points)
    Jul 3, 2012 8:49 AM in response to lorim65

    lorim65 wrote:

     

    I bought an ipod touch on ebay..the seller said it was restored back to factory but when my son tries to set up an icloud account it replies saying there is a server error...why? what am i doing wrong?

    An exact error message would be very helpful.

     

    With that being said, if you are getting a server error, then chances are there is a problem with either connecting to the server, or the server is having issues...

     

    In the mean time, do every thing else you can with the iPod and iTunes.  Make sure you can connect to the App Store, down load some apps, connect to you home WiFi network, and so forth.

  • by lorim65,

    lorim65 lorim65 Jul 3, 2012 9:07 AM in response to lorim65
    Level 1 (0 points)
    Jul 3, 2012 9:07 AM in response to lorim65

    obviously we are virgin users...lol when setting up our ipod for the 5th time approximately now it is telling us that we are no longer able to set up an icloud account...good heavens, we must have no clue ..i was just following the prompts.

  • by cliftonfromrichmond,

    cliftonfromrichmond cliftonfromrichmond Jul 3, 2012 9:12 AM in response to lorim65
    Level 3 (792 points)
    Jul 3, 2012 9:12 AM in response to lorim65

    Are you sure you are not trying to set up a MobileMe account?  If you are, Apple took Mobile Me off line today....

     

    And just so we know, what generation of iPod Touch do you have, and what version of iOS is it running?

  • by lllaass,

    lllaass lllaass Jul 3, 2012 9:13 AM in response to lorim65
    Level 10 (190,813 points)
    Apple Watch
    Jul 3, 2012 9:13 AM in response to lorim65

    It sounds like you uses up your free 5 accounts/uses. I would contact iClould and explain what happened.

    http://www.apple.com/support/icloud/contact/

  • by lorim65,

    lorim65 lorim65 Jul 3, 2012 9:25 AM in response to cliftonfromrichmond
    Level 1 (0 points)
    Jul 3, 2012 9:25 AM in response to cliftonfromrichmond

    ipod touch 4th generation..just so everyone is clear, we just set up 2 other 4th generations this week one was brand new the other used as well..we have been setting them all up the same..following the prompts to set up "our new" ipods..when this particular ipod reaches setting up the icloud account email and password set once that has been entered it says there is a server error..after the 5th time it says icloud is now unavailable.