HT204407: Get help using Find My Friends

Learn about Get help using Find My Friends
Cathleen Schmitt

Q: Need help with the Find Friends ap

My daughter uses the same apple ID that I do and I'm trying to follow her with the Find Friends ap. I've installed it on her phone and requested her as a friend from my phone.  When I installed it on her phone it is basically using the same Apple account so it says I am requesting myself as a friend. It won't give me her location! How can I get the ap to show me her location?

iPhone 4

Posted on Jul 3, 2012 11:27 AM

Close

Q: Need help with the Find Friends ap

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 3, 2012 11:35 AM in response to Cathleen Schmitt
    Level 10 (104,511 points)
    Apple TV
    Jul 3, 2012 11:35 AM in response to Cathleen Schmitt

    Welcome to the Apple Community.

     

    To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.

     

    Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.

     

    You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.

     

    The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.

     

    To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.

    I'd be inclined to let your daughter have her own Apple ID for iCloud and Find Freinds, even if you share one for iTunes.