How do I contact itune support by phone ?

Question

Level 1

8 points

How do I contact itune support by phone ?

I continue to have a problem which the intenet support group does not seem to understand. I cannot sign in to itunes anymore because they have changed the security requirements - they require you to answer multiple questions before you can log in. But the questions are not applicable me so I have no answers. They keep telling me to do things that don't apply to my situation. I would like to talk to someone rather than spend days passing nonsence back and forth. I need a phone number.

I do have around $60 in credit in my account but cannot spend it because of this change. Besides a phone number does anyone have a suggestion ?

Windows Vista

Posted on Jul 3, 2012 12:33 PM

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Answer 1

Viscosity

Level 4

1,407 points

Jul 3, 2012 1:01 PM in response to rszanti

Unfortunately, there is no telephone support for the iTunes store.

You can contact iTunes support here:

http://www.apple.com/support/itunes/contact/

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Answer 2

rszanti Author

Level 1

8 points

Jul 3, 2012 2:01 PM in response to Viscosity

And unfortunately the link you provided leads to an email support group and email is just not working as a communication path.

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Answer 3

Viscosity

Level 4

1,407 points

Jul 3, 2012 2:33 PM in response to rszanti

Please be aware that these are user to user forums, Apple does not read the posts here.

The link that I provided is to iTunes support, not a user forum. Complaining here will not make a difference.

Good luck.

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Answer 4

rszanti Author

Level 1

8 points

Jul 3, 2012 5:55 PM in response to Viscosity

Hey Viscosity, I know where the link leads because I followed it ! Itunes support is not answering my question and I'm not complaining here, but looking for help.

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