3 Replies Latest reply: Oct 13, 2013 12:51 PM by Michael Maslar
HectorCasanova Level 1 (0 points)

Recently my music collection went over the 25K song limit so was unable to upload more songs.

Ovedr ther last few weeks, I have been deleting songs that I did not need to have on the Cloud so my more recent imports could be uploaded to the Cloud.

Then iTunes reported an error and asked me to sign out of the iTunes store, and sign back in. I did so, and re-activated iTunes match afterwards. But now all the songs in my Library have an iCloud status of "Exceeded Limit." (rather than just the most recent imports, as before). And now, deleting songs does not offer the option to remove them from the iCloud.

 

I've signed out and back in to iTunes store and iTunes Match, tried asking iTines to "Update iTunes Match", but all songs remained with the "Exceeded Limit" status and I cannot find a way to  delete songs from the cloud. Please help!

 

Thanks!

 

Hector

  • ryryrocco Level 1 (10 points)

    The same thing happened to me. 

     

    1. You will need to know the location of your iTunes library for later, the default is under music under your username.  If its not there find it and remember where it is for later. 

     

    2. Then you have to exit iTunes and create a new empty library. To do this hold the option key when you open iTunes.  Choose create Library on the pop up dialogue. Create the library anywhere on your system, you can delete the entire library once you have completed your iCloud changes.

     

    3. When the library opens in iTunes it will be empty. Click on iTunes Match and click the start button.  after it finishes all of the songs on your iCloud match account will be listed under music. 

     

    4. you can select up to 1000 at a time and delete them. 

     

    5. when you have deleted everything close iTunes and open again holding the option key and navigate to your original library, usually in the music folder under your username.  You should be all set and can click iTunes match again and your account will be populated with the ones in your current library.

     

    6. You can navigate to the temp library you created in finder and delete it as it is no longer needed.

     

    Good luck, I hope this helps.

  • HectorCasanova Level 1 (0 points)

    Thank you, that did the trick!

  • Michael Maslar Level 1 (5 points)

    I have tried this solution numerous times. When I set up iTunes Match with a blank library, it says there are 0 songs available in iCloud. All of my devices (iPad, iPhone, and AppleTV) show there are no songs in my cloud, but all the songs in my library have a status of "Exceeded Limit." This is so frustrating.