59laws
Level 1 (0 points)

Q: error meassage

im trying to downlode tv show to my ipod classic and i get error message;the video format is not supported by the ipod.please help

iPod classic, Windows 7

Posted on Jul 3, 2012 1:50 PM

Close
59laws

Q: error meassage

  • All replies
  • Helpful answers

  • by planb77,

    planb77 planb77 Jul 5, 2012 7:55 AM in response to 59laws
    Level 7 (32,341 points)
    Jul 5, 2012 7:55 AM in response to 59laws

    Read this article related to your issue.  You may be trying to sync the High Definition (HD) version of the TV Show to your device.  The iPod classic does not support HD content. You'll want to download the SD version instead.

    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

     

    To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available.  You should be able to download the SD version now from under this same page.

     

    B-rock