Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why won't my iTunes update to 10.6.2? I check for updates and then click 'yes' to download the latest version but then nothing happens?

Why won't my iTunes update to 10.6.2? I check for updates and then click 'yes' to download the latest version but then nothing happens?

Posted on Jul 3, 2012 7:39 PM

Reply
5 replies

Jul 27, 2012 7:16 PM in response to momfrommo

What I ended up doing is calling Apple and asking them to help me over the phone as a one-time courtesy which they did. But in the end they had me install the newest version of iTunes over my old version. I too was worried that I 'd lose everything but I didn't lose a single thing. It worked perfect. It took a long time to install it and there were several things to click that I don't think I could do on my own. But the Apple rep was helpful. Please don't rely on me though. Contact Apple.

Why won't my iTunes update to 10.6.2? I check for updates and then click 'yes' to download the latest version but then nothing happens?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.