itunes says I have 5 computers authorized but I only own 2. How do I fix this mistake

itunes says I have 5 computers authorized but I only own 2. How do I fix this mistake

macbook pro, Mac OS X (10.5.7), none

Posted on Jul 3, 2012 7:18 PM

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6 replies

Jul 5, 2012 9:29 AM in response to Tina16

Tina is incorrect. That doesn't show all the systems that are authorized to a given account, only those which are set up for automatic downloads or redownloading, which isn't the same as those that are authorized to an account to play protected content. There is no way to see a list of those systems which are authorized to the account.


Regards.

Feb 22, 2013 12:07 PM in response to crushdawg

If you believe you have only your current computer authorized, take a look at this Apple support article; it may help:


One computer using multiple iTunes Store authorizations


Otherwise, look higher on the Account page in iTunes. There's an item titled "Computer Authorizations" and there will be a "deauthorize all" button next to it.


User uploaded file


Hope that helps, and thanks for your service.


Regards.

Jul 5, 2012 7:28 AM in response to usair21620

In order to see which devices are authorized on your account:



Open iTunes



Click Store



Click Account



Click View Account



Enter your password



Look in the second section iTunes in the Cloud



To the far right you'll see Manage Devices



Once it's clicked you will see all of the devices currently authorized in iTunes/on your account



I was going to say, "Hope this helps," but based on the above, I'm pretty sure it did!



Thanks guys...

Feb 22, 2013 11:59 AM in response to usair21620

I have the same problem. I have an iPad 2 and have only connected it to 1 PC. When I connected it tonight it told me i needed to authorize this PC to use this iPad again so I did and it gave me a message saying I have used 2 of 5 allowed computers. What do I do? I am currently deployed with the US Army and I have 7 more computers at home and was planing on authorizing it on some of them but now I can only use 3 more computers. Is there a way to deauthorize a computer? Will it reset after so long? Will I have to pay Apple support to remove and authorized computer from the list? I really hope I don't have to pay support to fix this....... When I do the steps listed above it only shows devices I have assoiciated with my Apple ID. I don't plan on ever disassociating my iPad form my ID so that is no help.

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itunes says I have 5 computers authorized but I only own 2. How do I fix this mistake

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