You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

External Mac Keyboard

I have an external mac keyboard. Some of the keys on the keyboard have stopped working. However they work when I open Terminal. I got told it is a software issue. How do I re-install my mac keyboard? Is that how I will fix it?

External Mac Keyboard-OTHER, Mac OS X (10.6.8), External Mac Keyboard

Posted on Jul 5, 2012 1:16 AM

Reply
2 replies

Jul 21, 2012 9:27 AM in response to frostyboy92

Here are some thoughts; I don't know if they will work, but they're what I would try. Since you mention Terminal, I expect you're beyond them, but:


If you're running a 3rd party keyboard (such as an ergonomic one), you might have a software disk that came with it in the box that could be useful.


Probably you have tried these things already? There is at least one keyboard that requires a special update:

http://support.apple.com/kb/TS1381


Failing all that, or what someone in another forum might add to this, I would expect the keyboard to be controlled by the OS. Back up critical files and jot down your internet or networking settings in case there is a problem, then reinstall system software. (Potentially a pain. But we used to have to do it almost as routine maintenance with OS 8 and 9 because things would get "confused" over time.)

External Mac Keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.