Q: I tunes won't sync
Hi,
I've started to get problems syncing iTunes with my iPhone, it started off with an error message 'I tunes has encountered a problem and need to close' both my phone and I tunes weren't the latest updates so I updated both hoping to solve the problem but it didn't, I then followed advise and uninstalled iTunes and all it's components and reinstalled but no luck, I tried a few more times uninstalling and re-installing but the same error keeps happening, another error message 'unable to sync, internal device error' occasionally comes up to. I have tried loading I tunes in safe mode but no luck. I also noticed that ITunes was running slowly so I cleaned pc up (running windows xp) but to no avail.
Any help would be great as I'm out of ideas and getting frustrated that I can't sync anymore.
Thanks in advance for any help
iPhone 4S, iOS 5.1.1
Posted on Jul 5, 2012 8:52 AM