HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
seal33
Level 1 (0 points)

Q: cant open call pad or contacts

hi i cant open my contacts or call pad after upgrade

iPhone 3GS, iOS 5.0.1

Posted on Jul 5, 2012 10:33 AM

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seal33

Q: cant open call pad or contacts

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jul 5, 2012 11:05 AM in response to seal33
    Level 9 (59,919 points)
    iPhone
    Jul 5, 2012 11:05 AM in response to seal33

    Have you tried any of the user troubleshooting procedures? First is power off/on, if that doesn't help, then a reset, holding the sleep/wake and power button together until you see the Apple logo then release, ignore the slide to power off if it appears. This will not affect your data. If that doesnt' work, then you need to restore the phone. First a restore from a backup, then if necessary a restore as a new device. Restore will delete all data from phone, but if you use a backup you will get that back. However, you need to make sure your contacts/calendar are synced to a supported application.