whatthewhat
Level 1 (0 points)

Q: "A Study in Pink" won't play on iPod Classic

I recently downloaded the Sherlock episode "A Study in Pink" from the iTunes store. However, when I tried to sync it to my classic, it said that the episode wouldn't play on the iPod. Does anyone know why and is this fixable? All other episodes I've downloaded play fine.

Posted on Jul 5, 2012 5:21 PM

by planb77,Solvedanswer
planb77 planb77
Level 7 (32,341 points)
A:

Sounds like you are trying to sync the HD version of the TV Episode.  You should try to download the Standard Definition copy instead and sync that to your device as HD content is not compatible with the Nano.  See here for more information:

iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

 

To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available.  You should be able to download the SD version now from under this same page.

 

 

B-rock

Posted on Jul 9, 2012 7:21 AM

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whatthewhat

Q: "A Study in Pink" won't play on iPod Classic

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  • by planb77,Solvedanswer

    planb77 planb77 Jul 9, 2012 7:21 AM in response to whatthewhat
    Level 7 (32,341 points)
    Jul 9, 2012 7:21 AM in response to whatthewhat

    Sounds like you are trying to sync the HD version of the TV Episode.  You should try to download the Standard Definition copy instead and sync that to your device as HD content is not compatible with the Nano.  See here for more information:

    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

     

    To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available.  You should be able to download the SD version now from under this same page.

     

     

    B-rock

  • by whatthewhat,

    whatthewhat whatthewhat Jul 9, 2012 3:35 PM in response to planb77
    Level 1 (0 points)
    Jul 9, 2012 3:35 PM in response to planb77

    Thanks a lot! In the past when I've downloaded episodes it's downloaded the SD version automatically--apparently it didn't do so with this one. :/ Obnoxious, but I guess I'll just have to be more careful in the future.

  • by planb77,

    planb77 planb77 Jul 10, 2012 5:47 AM in response to whatthewhat
    Level 7 (32,341 points)
    Jul 10, 2012 5:47 AM in response to whatthewhat

    It seems like a recent update to iTunes has caused this change over to HD for several people lately.

     

    Your welcome.


    B-rock

  • by Candidgirl,

    Candidgirl Candidgirl Jul 12, 2012 6:42 PM in response to whatthewhat
    Level 1 (0 points)
    Jul 12, 2012 6:42 PM in response to whatthewhat

    There is a way to sync your HD tv shows and movies to your ipod.  When you go into your itunes account - select purchases - select TV shows or movies, select the show or movie that you want to sync, now on the bottom of the screen uncheck the box that reads download HD when available.  This should create a standard definition show for you to sync to your ipod.    Hope this works for you!

  • by planb77,

    planb77 planb77 Jul 12, 2012 8:13 PM in response to Candidgirl
    Level 7 (32,341 points)
    Jul 12, 2012 8:13 PM in response to Candidgirl

    That's exatly what I said above.

     

    B-rock