McAfee Scan not working

Thank you so much :-)

I did hesitate for a bit (I'm a Mac newbie!), but finally bit the bullet & uninstalled.

Then my problems really started !!! Couldn't re-install (Download from McAfee not working).

So have spent 3 days trying to get some sense out of McAfee Helpdesk (a misnomer if ever I heard one ........).

Problem seemed to be that the only link (to them) available to me took me to their Windows dept. They appear to work in complete isolation from their Mac dept: just kept replying that I'd have to contact their Mac people.

Had just about reached tantrum stage when, this evening, I tried downloading McAfee yet again & - whey-hey !! - this time it worked.

So its scan is chuntering away in the background, even as I type. I'm none the wiser as to why it went wrong in the first place, nor why it was so difficult to reinstall. But all's well that ends well :-)

Many thanks

Susan

LOL - will almost certainly do that next time :-)

S