HT201413: Resolve issues between iTunes and third-party security software

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robert 87
Level 1 (0 points)

Q: my iphone 3gs is stuck in recovery mode and wont restore keeps coming up unknown error 1015

any help would be great

iPhone 3GS

Posted on Jul 6, 2012 8:43 AM

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robert 87

Q: my iphone 3gs is stuck in recovery mode and wont restore keeps coming up unknown error 1015

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  • by asim nwz 47,

    asim nwz 47 asim nwz 47 Feb 28, 2015 7:43 AM in response to robert 87
    Level 1 (0 points)
    Feb 28, 2015 7:43 AM in response to robert 87

    sir
    my fhone seen itunes icon and usb hub and i connect computer restore not restored error1015 plz guide me

  • by dilbert41,

    dilbert41 dilbert41 Feb 28, 2015 8:12 AM in response to robert 87
    Level 4 (3,534 points)
    iTunes
    Feb 28, 2015 8:12 AM in response to robert 87

    1015 error: There are 4 possible causes of this error:

     

    The activation server truly is unavailable. Rare, usually fixed within minutes.

    Your antivirus or firewall or router's firewall is blocking access to

    gs.apple.com on ports 80 and 443.

    Your iPhone is jailbroken or otherwise hacked.

    The computer you connected to during the restore/update was

    used to hack/jailbreak some other iOS device, and its

    network database was corrupted during the process.