7 Replies Latest reply: Nov 1, 2012 12:50 AM by Julian Wright
tillsey Level 1 (0 points)


I am using an iPhone and Mac laptop, with Apple Mail and a branded email address that I set up up to run through Google's email servers. When I receive an incoming email on my computer and reply to it from my computer (within Mac Mail), I see the little reply swirly icon to the left of the message, which is indicates that I have replied and is also hyperlinked to a new window, which when clicked shows the actual reply that I sent (see attached screenshot). 


However, when I receives and reply to an email *from my phone*, and then go to Mac Mail program later on my laptop, no such reply arrow icon appears next to the particular email message. Thus, I am not sure/can't remember if I replied or not. I can look in my SENT folder to check to see if I replied or not, but I really shouldn't have to take this extra step. The arrow icon should show up   Anyone know of a fix?


MacBook, Mac OS X (10.7.4)
  • tillsey Level 1 (0 points)





  • TomSoper Level 1 (0 points)

    I have the same issue. Did you manage to solve it?


    By the way I never knew the arrow was hyperlinked - that's useful, thanks.

  • tillsey Level 1 (0 points)

    Hi Tom,

    No luck yet; I didn't get any responses at all to my post; And I have given up trying to solve this on my own. I am surprised that this particular bug doesn't bother more people!

    Are you on an iPhone or Android? I am using Android. But, my friend is using an iPhone and she has the same problem.



  • TomSoper Level 1 (0 points)

    Hi Julie,


    thanks for coming back to me. Shame no response from anyone else to help with this. A search brings up nothing either. It's strangely inconsistent as I replied to two emails yesterday on my iPhone and one has an arrow and the other doesn't.


    I have noticed more glitches in Apple software recently than ever before - may it's the post-Steve Jobs perfectionist effect!





  • Julian Wright Level 7 (34,860 points)

    Possibly the reason you got no replies is the fact you're asking about a Google Gmail account on the Apple iCloud forums. There's absolutely no connection between the two.


    Have you tried asking in the forums for Gmail over on Googles website?

  • TomSoper Level 1 (0 points)

    Nope, I'm using Macmail and icloud, but thanks anyway.

  • Julian Wright Level 7 (34,860 points)

    I was replying to Julie, who is using a Google email account as she mentions in her first post.