sautan

Q: iMac connect to wi-fi but no internet but my other devices work fine

I need some advice. I have searched the helps forum before posting so please advice what I need to do. I have tried some of the solutions from the forums but not working.

 

My scnario...

 

iMac (latest version) was working real good until 2 nights ago. It still connects to the wireless router and once a while get internet but 98% of the time, impossible to load anything. It will load very quick after reboot the system then it slows down to eventually dead....and then several minutes, it loads very fast for few seconds and went dead and repeat the same. I follow the network diagnostic to turn off the router, wait and turn back on....same issue. Then, I thought it might be virus or melware cause I downloaded some Songs from unknown site. I then installed virus and malware remover but still not working. I then tried to login to my router to check out but I cannot even login cause it will even get to the login page. So I thought router is bad but it's not. My wife's iMac, PC laptop, Apple TV, iPad, and Android Phones are all able to connect with 30MB speed. I have tried to follow the DNS thing and still not working.

 

I use my iPad for AirPlay using same router so I am pretty sure the router is good and internet is good. So it only leave me with one thing, my iMac.

 

Any help is greatly appreciated.

iMac, Mac OS X (10.5.8)

Posted on Jul 6, 2012 3:37 PM

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Q: iMac connect to wi-fi but no internet but my other devices work fine

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  • by crampy,

    crampy crampy Jul 6, 2012 4:21 PM in response to sautan
    Level 4 (1,135 points)
    Jul 6, 2012 4:21 PM in response to sautan

    what all do you have on your desktop? A cluttered desktop from downloads not deleted after installing can mess up things at times.

    How often do you empty the cache, and reset safari?

    Did you do the PRAM and SMC thing? I will find where those are explained- I just read it here on these discussions moments ago..

  • by crampy,

    crampy crampy Jul 6, 2012 4:28 PM in response to sautan
    Level 4 (1,135 points)
    Jul 6, 2012 4:28 PM in response to sautan
  • by BDAqua,

    BDAqua BDAqua Jul 6, 2012 5:45 PM in response to sautan
    Level 10 (123,905 points)
    Jul 6, 2012 5:45 PM in response to sautan

    This has worked for a few...

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5.x/10.6.x/10.7.x instructions...

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

     

    Also, turn off IPv6:

    System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6

     

    Or whatever interface you connect with.

     

    For 10.5/10.6, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    Click OK.

     

     

    DNS Servers are a bit like Phone books where you look up a name and it gives you the phone number, in our case, you put in apple.com and it comes back with 17.149.160.49 behind the scenes.

  • by sautan123,

    sautan123 sautan123 Jul 6, 2012 8:06 PM in response to sautan
    Level 1 (0 points)
    Jul 6, 2012 8:06 PM in response to sautan

    I am the original poster but I cannot seem to log in using my old id. Anyway, nothing works so far I have tried. After I reset or create new location, it works for several seconds and went dead.

     

    Could be virus or malware?

  • by sautan123,

    sautan123 sautan123 Jul 6, 2012 8:08 PM in response to sautan123
    Level 1 (0 points)
    Jul 6, 2012 8:08 PM in response to sautan123

    Oh, when I am able to get on for briefs moment, it will ask for my password to Facebook, hotmail, gmail. Every time I click ok, it will keep on asking me password!!!!!

  • by crampy,

    crampy crampy Jul 6, 2012 8:21 PM in response to sautan123
    Level 4 (1,135 points)
    Jul 6, 2012 8:21 PM in response to sautan123

    Hello...I cannot say anything about the malware/virus question... BUT, I wonder if something got screwy with your Keychain. So I clicked on the Help in the menu at top of the screen, while I had system preferences open... There is a lot there to read.. I am in 10.7.4, so it may not exactly match what your machine says (do that search too, for precision).. but one thing that I think MIGHT be associated with your dilemma could be the following (did you set new passwords before when you did as BDAqua advised? That will do things...) the window I found:

    Applications that use passwords require your permission to retrieve your password from Keychain Access. An application may present a dialog asking you to confirm access to your keychain. The message may contain several options:

    Deny: Prevent the application from retrieving the password from your keychain. You need to enter the password manually.

    Allow Once: Grant Access to your keychain this time only. You’ll be asked again the next time the application needs to access the password.

    Always Allow: Allow the application to always retrieve the password without asking.

    If you want to allow an application, such as Mail, to always access your keychain without asking for a password, select “Always Allow.”

    1. Open Keychain Access, located in the Utilities folder in Launchpad.

      Open Keychain Access

    2. If you don’t see keychains in the left column, choose View > Show Keychains.
    3. Select a keychain, from the Keychains list. The application’s keychain would probably be in your login keychain.
    4. Double-click the password in the Keychain window, and then click Access Control.
      • To allow all applications access to this password, select “Allow all applications to access this item.”

      • To control access to this password, select “Confirm before allowing access.”

      • To require the keychain password instead of the application password, select “Ask for Keychain password.”

      • To add individual applications that can access this password, click Add (+), and then navigate to the application you want to add.

    5. Click Save Changes.

  • by sautan123,

    sautan123 sautan123 Jul 6, 2012 8:28 PM in response to crampy
    Level 1 (0 points)
    Jul 6, 2012 8:28 PM in response to crampy

    Now my wife iMac also having same issue. Only android phone, iPad and pc laptop can access Internet only. Both iMac leopard and lion went dead!

  • by flik0001,

    flik0001 flik0001 Mar 17, 2013 7:12 PM in response to crampy
    Level 1 (0 points)
    Mar 17, 2013 7:12 PM in response to crampy

    Tkx Crampy, i had the same problem

     

    What i did was connecting to another wifi network. then it asked for a keychain password.

    after switching back to my preffered network everything worked fine again.