rMBP auto restart

My new rMBP auto restart for few times a day. Using Apple hardware checking and everything is OK. Had disable all auto load program, the situation is the same. The situation is when using the computer for a period of time, in chaning of program or screen, rMBP restart immediately to the login page.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jul 7, 2012 12:26 AM

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4 replies

Jul 7, 2012 4:49 AM in response to dominic23

Thanks for your help. I cannot find the "Restart automatically if the computer freezes" in the Engergy Saver in my rMBP. Anyway, I am now running as less software as I can and found that the computer did not restart. I think may be the software "EuDic" is the problem for the restart as I did not run this software and the rMBP is o for the last 6 hours. If the computer continue to restart, I will bring back to Apple store next monday.

Jul 7, 2012 5:14 AM in response to serverluilui

Do not worry about it. The best thing to do is to take the rMBP to the Apple store and either return it or exchange it for a new one.


Returns Policy

If you want to return an item, you can ship the item back to Apple, or bring it to any U.S. Apple Store for a full refund. For eligible Mac, iPad, iPod, and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.

Best.

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rMBP auto restart

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