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My time capsule backups are not visible

From the Time Machine system preferences window, when I click "Select Disk" the Data partition of the Time Capsule is visible and I'm able to select it and enter my password. The countdown to the Next Backup begins. When it gets to zero, it spins out with "Looking for backup disk," and displays the attached message. Yikes! Am I doomed, or can I some how get to my backups?


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Macbook Pro, Mac OS X (10.6.7), Running the new 10.7

Posted on Jul 7, 2012 7:20 AM

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Posted on Jul 7, 2012 7:31 AM

Unfortunately, this scary message does sometimes appear for Time Capsule users. It indicates that your backups have become corrupted and Disk Utility is not able to repair them.


If you need to access a backup, you can probably do so, but you will not be able to continue backups. Time Machine will erase the backups and start a new "master" backup when you click Start New Backup.


For more info about his troubling issue, you might want to take a look at Pondini's excellent support document....Time Machine -- Troubleshooting. See # C13


http://pondini.org/TM/Troubleshooting.html

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Jul 7, 2012 7:31 AM in response to Paul Kirtley

Unfortunately, this scary message does sometimes appear for Time Capsule users. It indicates that your backups have become corrupted and Disk Utility is not able to repair them.


If you need to access a backup, you can probably do so, but you will not be able to continue backups. Time Machine will erase the backups and start a new "master" backup when you click Start New Backup.


For more info about his troubling issue, you might want to take a look at Pondini's excellent support document....Time Machine -- Troubleshooting. See # C13


http://pondini.org/TM/Troubleshooting.html

Jul 7, 2012 7:42 AM in response to Paul Kirtley

I might mention, this all occurred after I ran a "Repair Disk Permissions" of my Macintosh HD. The process encountered no errors, but repaired a slew of Disk Permissions in the process. When Done, I was no longer able to access my Time Capsule backups. This is the second time in the past year I've encountered this problem. The last time I chose to erase my backups and create a new Master Backup. The process took more than a week to complete.


Does this shed any new light on my case, or am I faced with only one option...erase the backup disk?

Jul 7, 2012 10:10 AM in response to Paul Kirtley

Paul Kirtley wrote:


I might mention, this all occurred after I ran a "Repair Disk Permissions" of my Macintosh HD. The process encountered no errors, but repaired a slew of Disk Permissions in the process. When Done, I was no longer able to access my Time Capsule backups.

That's interesting -- something had clearly gone wrong on your internal HD to mess up a lot of permissions. 😟


(You might want to also reset the permissions on your home folder (Disk Utility only fixes permissions on system files and files installed by the OSX installer), per Resetting Password and/or User Permissions).


On the next backup, every file that had it's permissions repaired was treated as changed, and had to be backed-up again (Time Machine backs up the metadata, including permissions, as well as the data files). What then went wrong is anybody's guess, but something dire happened, or you wouldn't have gotten that message.


Does this shed any new light on my case, or am I faced with only one option...erase the backup disk?

Most likely, you've had a network or power problem, per the link Bob supplied.


There is one other option -- "archive" the damaged sparse bundle to a USB drive connected to the TC, per the green box in #Q6 of Using Time Machine with a Time Capsule. You can probably view and restore from them, via the Browse... option, per Time Machine - Frequently Asked Question #17, but remember, they're damaged, so if you happen to hit a corrupted spot, anything may happen.


Then erase the TC's disk via Airport Utility, per the green box in #Q5 in Using Time Machine with a Time Capsule, (but in this case, you might want to select the Zero-Out Data option. That will take longer than a quick erase, but if it fails, you'll know there's a problem with the TC's disk. If it succeeds, the disk may be ok.

My time capsule backups are not visible

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