Security question reset
Security question reset
iPad 2, iOS 5.1.1
Security question reset
iPad 2, iOS 5.1.1
Yes
Yes
well i have tried it but i didn't shown the yellow thing which mean i can't do it ??!!!
Same here! I really Need help!
nothing there !!!!
i have tried it but i didn't shown the yellow line !!!!????
what shall I do
call apple and they can help you reset them if you dont have that link
Hi all,
If youset up a Rescue email address:
Go into Manage AppleID, Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Hope this helps!
Cheers,
GB
OK, so you have selected Apple ID Account Security (that is correct). In the "Please tell us more...." box
fill in that you'd like your security | questions/answers reset |
Cheers,
GB
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
GB
OK, sorry - just went through the steps, and it appears that they have changed. Once you press the Continue button, on the next page you will see a little icon in the lower left-hand corner that says "email". Click on this icon and it will take you to a screen where you can fill out your issue.
Hope this helps!
Cheer,
GB
I could not see this box because they said you have to contact apple support to reset it
Security question reset