HT201685: Find the software version on your iPhone, iPad, or iPod

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ed-mar

Q: I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

Posted on Jul 7, 2012 12:59 PM

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Q: I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file fol ... more

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 8, 2012 7:47 AM in response to ed-mar
    Level 8 (40,249 points)
    Mac OS X
    Jul 8, 2012 7:47 AM in response to ed-mar

    You can try putting it into Disk Mode

     

    http://support.apple.com/kb/HT1363

     

    If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.

    NOTE:  You can also try putting it into Disk Mode WHILE it is already connected to the computer.

     

    If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer.  You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).

     

    Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod.