Retina Macbook Pro 3TB Seagate GoFlex Desk drive not being recognized?

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Retina Macbook Pro 3TB Seagate GoFlex Desk drive not being recognized?

So I have a new macbook pro retina desplay. I plugged in my old Seagate GoFlex pro 1TB External Hard drive and it works without a hitch.

I bought a new 3TB Seagate GoFlex Desk drive to do backups on and store extra stuff.

Anyways, I tried both USB ports to plug the 3TB drive in. The drive powers on, I can see the lights but nothing shows up on the desktop, in the finder, or in disk utility.

I plugged it into the other usb port, unplugged it and did that for a bit and then it worked! I partitioned it, into Time Machine backup, a Mac OS(journaled) and Fat32 particians.

Now it doesnt even show up on my computer. Ive tried it on my windows 7 bootcamp, and all the particians show up, and I've also tried it on my mac mini and everything works fine. But not on my Retina Macbook Pro.

Is this some sort of bug with the drive? Or just with the computer.

Any help/tips are appreciated.

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 7, 2012 10:55 PM

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Answer 1

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clintonfrombirmingham

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Jul 7, 2012 10:59 PM in response to FR33Z3NATOR

I think that it's a 'bug' with the USB 3.0 ports. See if this tech note helps - http://support.apple.com/kb/HT5172#12.

If it doesn't, you may have to just wait for a firmware update - I suspect that one might be forthcoming as many users are reporting problems with the USB 3.0 ports.

Good luck,

Clinton

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Answer 2

FR33Z3NATOR Author

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Jul 7, 2012 11:15 PM in response to clintonfrombirmingham

Hmm well hopefully it just requires a firmware update.

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Answer 3

Jul 7, 2012 11:14 PM in response to FR33Z3NATOR

Was the Apple tech note of any use? I don't have a 2012 machine and thus no USB 3.0 ports, so I'm just going on what I read here and other forums...

Clinton

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Answer 4

FR33Z3NATOR Author

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Jul 7, 2012 11:20 PM in response to clintonfrombirmingham

well I had tried everything on their list many times, and none of it worked. The only 2 times Ive been able to see the drive connected, is once when I first got it plugged in, and then later when I just particianed everything and ran time machine. After that it hasnt been connected at all. and it works on every other computer I try it on. Must just be a bug for apple, considering its one of the first USB 3.0 machines.

I also explored other treads and found many that had the same sort of problem. Whats the best way to go about reporting the bug? Assuming others hae already reported it, but just so I know...

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Answer 5

Jul 7, 2012 11:27 PM in response to FR33Z3NATOR

The bug has been reported. I even submitted one to the developers bug reporting system.

I would call Apple, though, and let them know the problems. If possible, take your drive and computer to the local Apple Store.

Good luck,

Clinton

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Answer 6

Jack Oak

Level 1

12 points

Jul 24, 2012 7:47 AM in response to FR33Z3NATOR

I have the same problem with the goflex and usb3 with my rMBP and the funny thing is that I can get it to mount if i plug it in and quickly unplug it and put it back in. then it mounts just fine.....interesting....

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