9 Replies Latest reply: Aug 6, 2012 12:38 AM by Tfinley
blakeg2539 Level 1 (0 points)

Hello,

 

This is my first time posting on Apple Support Communities.

 

I am having a problem with my App Store with launching some purchased apps

 

When I try and download GTA: San Andreas or GTA: Vice City, they will download successfully, but when I try and launch these applications I get the following error message;

 

“Grand Theft Auto San Andreas” is damaged and can’t be opened. Delete “Grand Theft Auto San Andreas” and download it again from the App Store.

 

So, I trash the application and re-download, with the same result.

 

Here are the steps I have tried to resolve the issue;

 

1. Run Lion Recovery
2. Reinstall the full combo update (10.7.4)

3. Trashed the system preferences for the App Store

4. Tried to launch the application in a diffrent user

 

The issue also started after a update for GTA: San Andreas was released.

 

Any help would be much appreciated.

 

Thanks, Blake


iMac (27-inch Mid 2011), Mac OS X (10.7.4)
  • Carolyn Samit Level 10 (103,365 points)

    Welcome to Apple Support Communities

     

    I trash the application and re-download, with the same result.

     

    In case you are not aware, just dragging apps to the Trash doesn't delete all the associated files.

     

    Use ths free utility >  Download AppCleaner for Mac

     

    If you haven't emptied the Trash as yet, click and hold down the Trash icon then click Open. Right or control click an app then click Put Back then use the AppCleaner utility then try re download the apps.

     

    How to re download apps from the Mac App Store:

     

    Open the App Store. From the menu bar click Store > Sign In

     

    Click Purchases from the top of the App Store window.

     

    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.

     

    Make sure and use the same Apple ID used for the original purchase.

  • blakeg2539 Level 1 (0 points)

    Thank you for that Carolyn.

     

    Unfortunately after following the instructions given. The problem is still happening.

     

    Any more ideas?

     

    Blake

  • Tfinley Level 1 (0 points)

    I too am having this problem. The application I'm having problems with is OmniFocus.

     

    I've tried the solution above with no success. I had isntalled OmniFocus on my Macbook Pro which worked perfectly, so I also tried copying it across to the Mac Pro but that reported the same error. I also tried clearing out the cache for the App Store and retrying the download after cleaning it. Still no luck.

     

    What is weird is that I downloaded it on the Macbook Pro first and everything was fine, then less than 5 minutes later (using the same internet connection) downloaded it onto the Mac Pro. I figured it was using different servers but it now looks like something on the Mac Pro is effecting the application.

     

    Any help would be appreciated.

  • blakeg2539 Level 1 (0 points)

    Tfinley.

     

    I just tried to install these applications on my MacBook Air, and they also work perfectly on there.

     

    Are you also having troubles with Facetime accruing a internal error?

     

    I would like to see if this is the same problem.

     

    Thank you for all your help!

  • Tfinley Level 1 (0 points)

    blakeg2539

     

    I just completed a Facetime call with no problems.

  • blakeg2539 Level 1 (0 points)

    Thanks Tfinley.

     

    I hope somebody has a solution to the App Store problem.

     

    Any ideas would be appreciated

  • blakeg2539 Level 1 (0 points)

    Problem solved by installing a new copy of Mac OS X Mountain Lion.

     

    Must have been a bug in the old system.

     

    Thanks for everyones help.

     

    -Blake

  • mleich Level 1 (0 points)

    I have the same problem with OmniFocus now... Just rebooted my macbook pro today and OmniFocus wouldn't start up.

    I re-downloaded the app from the App Store, the did not resove the issue. I am already an Mountain Lion, so this issue does not seem to be Lion specific.

  • Tfinley Level 1 (0 points)

    I installed Mountain Lion at the weekend (clean install) and I've since installed OmniFocus. My original problem is now resolved, however Im a bit wary if it can reoccur in the future for no apparent reason... Might be worth forwarding this thread to someone at OmniGroup so they can comment or at least be aware of the problems.