HT201954: Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

Learn about Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Bryanfrancis
Level 1 (0 points)

Q: my friend jailbroke my iPhone and I recovered it because I didn't like the idea of it but not it will not update or recover if I send my iphone to you will you be able to service my iPhone or will my phone be denied?

my iPhone was once jail broken and I really didn't like the idea of it do I recovered it at the time and now after all this time it has now came up tht I can't upgrade from ios5.1 to ios5.1.1 and I'm curious if apple with take my phone and service it because I can't even back it up because it is coming up with error 3194 and I've gone through all my Internet downloads for the month trying to fix it, please help!

iPhone 4, iOS 5.1

Posted on Jul 8, 2012 7:23 AM

by Lawrence Finch,Solvedanswer
Lawrence Finch Lawrence Finch
Level 8 (38,298 points)
Mac OS X
A:

Bryanfrancis wrote:

 

my iPhone was once jail broken and I really didn't like the idea of it do I recovered it at the time and now after all this time it has now came up tht I can't upgrade from ios5.1 to ios5.1.1 and I'm curious if apple with take my phone and service it because I can't even back it up because it is coming up with error 3194 and I've gone through all my Internet downloads for the month trying to fix it, please help!

The error may or may not be due to the fact the phone was jailbroken. Unless your "friend" changed the baseband you should be able to unjailbreak it. See this Apple tip: http://support.apple.com/kb/TS3694#error3194

 

As you can see, that error means that iTunes could not contact the Apple activation server gs.apple.com. There are several possible reasons for this. First, your antivirus or firewall may be blocking access to Apple's server. Try disabling your security software during the update.

 

If your friend used your computer to jailbreak the phone the process also corrupted the network database on your computer. To fix this you need to open the hosts file and delete any lines that contain gs.apple.com. Use Notepad on Windows or Textedit on a Mac, edit the file and save it as a text file.

 

Location in Windows: c:\windows\system32\drivers\etc\hosts

Location in Mac OS X: /etc/hosts

 

It will be a hidden file on both, so you need to show hidden files in Windows Explorer or Mac Finder, or enter its full pathname into the editor. Your account must also have administrator privileges to edit the hosts file.

Posted on Jul 8, 2012 7:42 AM

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Bryanfrancis

Q: my friend jailbroke my iPhone and I recovered it because I didn't like the idea of it but not it will not update or recover if I s ... more

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  • Helpful answers

  • by roaminggnome,Helpful

    roaminggnome roaminggnome Jul 8, 2012 7:28 AM in response to Bryanfrancis
    Level 10 (97,404 points)
    Jul 8, 2012 7:28 AM in response to Bryanfrancis

    Jailbreaking an iphone surrenders all support from Apple or this forum.

     

    You can try taking it to Apple.

  • by tonefox,

    tonefox tonefox Jul 8, 2012 7:29 AM in response to Bryanfrancis
    Level 6 (9,298 points)
    Jul 8, 2012 7:29 AM in response to Bryanfrancis

    Any warranty is void. Support from this forum is void.  Apple service is void. Take the phone back to your "friend" who effectively broke it and demand that he/she fixes it or buys you a new one.

  • by Lawrence Finch,Solvedanswer

    Lawrence Finch Lawrence Finch Jul 8, 2012 7:42 AM in response to Bryanfrancis
    Level 8 (38,298 points)
    Mac OS X
    Jul 8, 2012 7:42 AM in response to Bryanfrancis

    Bryanfrancis wrote:

     

    my iPhone was once jail broken and I really didn't like the idea of it do I recovered it at the time and now after all this time it has now came up tht I can't upgrade from ios5.1 to ios5.1.1 and I'm curious if apple with take my phone and service it because I can't even back it up because it is coming up with error 3194 and I've gone through all my Internet downloads for the month trying to fix it, please help!

    The error may or may not be due to the fact the phone was jailbroken. Unless your "friend" changed the baseband you should be able to unjailbreak it. See this Apple tip: http://support.apple.com/kb/TS3694#error3194

     

    As you can see, that error means that iTunes could not contact the Apple activation server gs.apple.com. There are several possible reasons for this. First, your antivirus or firewall may be blocking access to Apple's server. Try disabling your security software during the update.

     

    If your friend used your computer to jailbreak the phone the process also corrupted the network database on your computer. To fix this you need to open the hosts file and delete any lines that contain gs.apple.com. Use Notepad on Windows or Textedit on a Mac, edit the file and save it as a text file.

     

    Location in Windows: c:\windows\system32\drivers\etc\hosts

    Location in Mac OS X: /etc/hosts

     

    It will be a hidden file on both, so you need to show hidden files in Windows Explorer or Mac Finder, or enter its full pathname into the editor. Your account must also have administrator privileges to edit the hosts file.

  • by Bryanfrancis ,

    Bryanfrancis Bryanfrancis Jul 8, 2012 8:15 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jul 8, 2012 8:15 AM in response to Lawrence Finch

    thankyou very much im extremely appreciative thankyou