It says that itunes is connected to the internet, but it says the secure link to the itunes store failed. What do I do?

Close your iTunes,

Go to command Prompt -

(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

In the "Command Prompt" screen, type in

netsh winsock reset

Hit "ENTER" key

Restart your computer.

If you do get a prompt after restart windows to remap LSP, just click NO.

Now launch your iTunes and see if it is working now.

If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123?viewlocale=en_US

im trying this and its saying.. the requested operation requires elevation.. what do i do know??

Winsoc worked for me thanks wiclee

:-)

Just would like to thank Wicklee for his post a real life saver I have spent untold outs over the last 3 weeks trying to connect to ITunes even had Support on line for hours , I followed your post and it worked ,was just about to get Rid if the IPhone and go back to an Androide phone , Apple should give you a gift voucher as insterad of getting rid of the Iphone now also buying iPad