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TS2972: Troubleshooting Home Sharing

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TS2972 I have tried to copy itunes music from external hard drive to new computer. I continually get the message "....could not be used as original file could not be found."  Every single song has an exclamation mark. Any ideas? Please?

1729 Views 9 Replies Latest reply: Oct 18, 2012 1:55 AM by turingtest2 RSS
AntonyStanton Calculating status...
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Jul 8, 2012 11:07 AM

I have a new laptop with Windows 7 premium version. I tried to copy my songs from an external hard drive to the new computer. Installed the latest itunes, copied the songs to the laptop but none of them work.  Every single song has an exclamation mark, and they all say that the original file could not be found. I have authorised the new computer, I have gone to the EDIT menu in itunes, selected preferences - advanced - and then "Keep itunes media folder organised".  Still no joy.  Any help?  Please?

HP Pavillion dm4 3002, Windows 7


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