TS1425: iPod's click wheel is unresponsive after waking from sleep

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RHYH1997
Level 1 (0 points)

Q: I have a 5th gen nano. Even when the Hold Switch is in the white 'off' position, it still claims it's locked, therefore all buttons are useless. My iPod is fully charged.

have a 5th gen nano. Even when the Hold Switch is in the white 'off' position, it still claims it's locked, therefore all buttons are useless. My iPod is fully charged.

iPod nano, Windows XP

Posted on Jul 8, 2012 9:23 PM

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RHYH1997

Q: I have a 5th gen nano. Even when the Hold Switch is in the white 'off' position, it still claims it's locked, therefore all button ... more

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 9, 2012 1:52 AM in response to RHYH1997
    Level 8 (40,269 points)
    Mac OS X
    Jul 9, 2012 1:52 AM in response to RHYH1997

    Normally, even if the switch is ON, you should be able to do a Restore on the iPod (using iTunes).  So, I would try doing that, from the iPod's Summary tab in iTunes.  It will erase the iPod, but more importantly in this case, re-install the latest software set to default settings.

     

    Hopefully, you have all the music in your iTunes library, because if Restore works, you can just re-sync the iPod.