8 Replies Latest reply: Jul 9, 2012 2:04 PM by léonie
Fern1 Level 1 Level 1

I have today updated my Aperture version to 3.2.4 and although it is showing in my downloads, it doesn't show in the Aperture library itself when I open it!!

Thank you!!

Solved by léonie on Jul 9, 2012 11:07 AM Solved

Are you logged in using an administrator account? You need administrator privileges to mount the disk image and to install. The error message is typical for working from a regular user account.

 

Also the download could be corrupted. Then deleting the file and downloading again should help.

  • Fern1 Level 1 Level 1

    ps. I have the Macpro Mac OS X 10.6.8

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    it doesn't show in the Aperture library itself when I open it

    I do not know, what you mean by this? Show in the Aperture Library?

     

    You see the Aperture Upgrade in the "Downloads" folder. Did you run the installer?

     

    After you run the installer, was is the evrsion number you see, when you select the Aperture application in the Applications folder? Does it say 3.2.4.? Then it is properly installed.

     

    aperVers.png

  • Fern1 Level 1 Level 1

    Thank you very much for your reply Leonie.

    The update folder is there in my downloads but the Aperture folder still says 3.2.3.

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    The update folder is there in my downloads but the Aperture folder still says 3.2.3.

    In your Downloads folder should be a disk image: Aperture3.2.4Update.dmg

     

    Did you double click this disk image, to mount it and then, in the folder that will open, run the installer by double clicking the package inside? Do you get any message, when you try that?

  • Fern1 Level 1 Level 1

    Yes I did Leonie and the following message appears when I do so:

     

    The Following Disk images could not be opened

    Aperture 3.2.4 is not recognized

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    Are you logged in using an administrator account? You need administrator privileges to mount the disk image and to install. The error message is typical for working from a regular user account.

     

    Also the download could be corrupted. Then deleting the file and downloading again should help.

  • Fern1 Level 1 Level 1

    FINALLY!!!!

    I deleted the file and reinstalled. It works now!!!!

    Thank you so much for all the help Leonie, much appreciated!!

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    You are welcome. I am glad, it works for you now.

     

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