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Choppy playback for iTunes movies

I tend to purchase new films from the iTunes store on a regular basis. My laptop is capable of playing 1080p videos in the windows media player but when it comes to itunes, there is a lot of lag and choppy playback. I would really appreciate a solution. Thanks.

iPhone 3GS, Windows 7

Posted on Jul 9, 2012 8:44 AM

Reply
98 replies

Aug 30, 2015 6:26 AM in response to facepalmmonkey

HI Facepalmmonkey,


I had this exact problem after renting an HD film from itunes.

I used itunes NOT quicktime to view the film

I am not very computer savvy however I found reducing my screen resolution to the lowest option (800x600) solved the problem.


I have a rather basic 5-6 year old computer so I am unsure if it was just my laptop at fault and not itunes.

The only drawback is that reducing the screen resolution also reduced the picture size.

However this was better than watching a very slow and choopy film for 2 hours.


Hope this is some help?

Sep 18, 2015 6:01 PM in response to facepalmmonkey

I Have had trouble playing iTunes movies and shows since I bought an Asus laptop with windows 8 in 2014. I had since upgraded to windows 10 but continued to have the same trouble. I've Followed several of the articles in this post and the one which I believe worked best was syncing the audio playback settings to 24 bit and 48k In iTunes, QuickTime and BoTh audio adaptors installed in my laptop, one is the Realtek HD and the other is integrated with the HDMI. I have my system set to use the Realtek HD by default.


one final note, prior to doing this, I was monitoring performance and saw that the hard drive and memory usage were nearly maxed out while trying to watch an hd movie. I killed iTunes and let the system settle down before retrying, I suspect windows was trying to install updates or something, but after that and performing the changes, movie was golden.

Choppy playback for iTunes movies

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