My on/off/power down button on iPhone 4S won't work. It is not jammed. Any suggestions?

I've tried a screwdriver flat head and nothing works... Now cannot shut off or power down.

iPhone 4

Posted on Jul 9, 2012 12:37 PM

Reply
7 replies

Jul 9, 2012 2:35 PM in response to CosmoKitty

Use Assistive Touch setting to create virtual Lock Button. Tap Settings App>General>Accessibility, near bottom>Assistive Touch>ON>Tap New White Screen Button>Tap Device>Press and Hold Lock Screen until the "slide to power off" appears. To turn iPhone ON, connect to power source, ie Charger, USB port on computer.


If your iPhone has Warranty or AppleCare Coveage, all iPhone 4S do, make Genius Reservation and take iPhone to Apple for resolution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My on/off/power down button on iPhone 4S won't work. It is not jammed. Any suggestions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.