8 Replies Latest reply: Jul 10, 2012 4:38 PM by babowa
kelleta Level 1 (0 points)

Im trying to make videos that I have from my sony handycam compatible with the 2011 version of the macbook pro but after I bought the mpeg2 download and the streamclip download it tells me that my mac is not compatible because it's a newer version. What do I need to do to just download these videos to my computer?


MacBook Pro, Mac OS X (10.7.3)
  • babowa Level 7 (29,940 points)

    You'll need to read the "small print" on the MPEG Streamclip site:

     

    Screen Shot 2012-07-09 at 2.41.03 PM.png

    And, as mentioned, read the next pop-down about SL as well. You may also find that it's handy to have the older version of Quicktime installed (it'll be installed in your Utlilities folder - check there first to make sure you don't already have it):

     

    http://support.apple.com/kb/DL923

     

    Personally, I had the Component on a previous Mac, so I literally copied (drag 'n drop) it to the same location on the new Mac, but that cannot be done with an installer.

  • kelleta Level 1 (0 points)

    Thank you so much but I still am a litle confused, actually a lot confused sorry but do you mind giving me step by step instructions?

  • babowa Level 7 (29,940 points)

    As I mentioned, I simply copied mine over - I did not follow the instructions as outlined, and I won't give you instructions on how I did it because yours is not the same situation.

     

    So, without having followed the steps at the MPEG website, I would do the following:

     

    First, download and install the older Quicktime version 7 (after making sure you don't have it already). Then, read the instructions on the MPEG website; download the beta version. Double click on the downloaded package and you should get a window like this:

     

    Screen Shot 2012-07-09 at 3.14.12 PM.png

    Double click on the Utility MPEG2... and, as long as you have the downloaded Playback Component on your computer (desktop?), it should install it once you double click the utility.

     

    This is assuming that you have the actual app MPEG Streamclip already installed in your Applications folder and downloaded the Playback Component you purchased.

  • kelleta Level 1 (0 points)

    where can i find the quicktime verison 7 download and the website for the mpeg download?

  • babowa Level 7 (29,940 points)

    I linked to the Quicktime 7 download above and, you said, you purchased the Component? That is at the Apple store, so you'll need to go back there and download it from there - not sure how they are working this now, but when I bought it, I downloaded it right afterwards.

  • kelleta Level 1 (0 points)

    the thing i the component i bought from apple is appearantly for an older version macbook and it won download on mine

  • kelleta Level 1 (0 points)

    http://support.apple.com/kb/HT3775?viewlocale=en_US

    this is the link that it send me too when i try to watch a movie i downloaded from my handycam

  • babowa Level 7 (29,940 points)

    I don't know why you would wind up with that; but, since you are having problems trying to download/install the Playback Component, I think the best thing to do is for you to make an appointment at your nearest Genius Bar (free advice) and take your Mac with you. That way, he can see what you're doing and check on why you can't install the Component (hard to say without looking at it why it won't even download). As for the older version, as explained on the MPEG Streamclip site, that will not work unless you follow their instructions so you appear to be caught in a Catch-22, so I think the Genius Bar is the best idea.