HT201581: Find your Mac's serial number in About This Mac or System Information

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peachone1

Level 1 (0 points)

Q: my ipod is in a frozen state, what can I do?

Had my ipod on charge, and when I went to check it, it was frozen. I cannot turn it off, what can I do about it?

iPod touch, 8gb

Posted on Jul 9, 2012 3:42 PM

I have this question too

Q: my ipod is in a frozen state, what can I do?

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Helpful answers

by Kenichi Watanabe,

Kenichi Watanabe Jul 9, 2012 8:51 PM in response to peachone1
Level 8 (40,200 points)

Mac OS X

Jul 9, 2012 8:51 PM in response to peachone1

Is this an "iPod touch," or an "iPod"? In either case, you can try a Reset.

http://support.apple.com/kb/HT1430 <- iPod touch

http://support.apple.com/kb/HT1320 <- iPod not touch
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