6 Replies Latest reply: Jul 9, 2012 7:50 PM by den.thed
barbara sfromco Level 1 Level 1 (0 points)

I am getting the following error when I try and download iTunes:

The digital signature for this package is incorrect.

The package may have been tampered with or corrupted since being signed by “Apple”.

 

I don't believe I have done anything that I am aware of to cause this. 

 

How do I fix this?


iMac, Mac OS X (10.5.8)
  • den.thed Level 7 Level 7 (24,510 points)

    Are you trying to download a newer iTunes version..? If so from what site..?

     

    Or are you trying to download something from the iTunes Store into your iTunes version..?

     

    What OS X version are you running..? Leopard 10.5 like your profile indicates or something later..?

  • barbara sfromco Level 1 Level 1 (0 points)

    My iMac is doing a check for new software and iTunes is coming up.  When I click install it begins to install and then the error above happens and it will no longer run.  I am on MAC OS X 10.5.8.

  • RRFS Level 5 Level 5 (4,470 points)

    It is possible that your iTunes update is not 10.5 compatibile.

  • barbara sfromco Level 1 Level 1 (0 points)

    Yes it is.  Someone told me to download it from a .dmg at the apple site and that seemed to work.  May be something with the software download tool on my Mac.  I am upgraded now.

  • RRFS Level 5 Level 5 (4,470 points)

    Glad to hear you worked it out.

  • den.thed Level 7 Level 7 (24,510 points)

    Glad you found it, that is what I was going to suggest.